Our Privacy Policy

Who we are

Vineyards AI Lab is an Auckland-based start-up that provides cutting-edge research, solutions and education which boosts AI development and education. When we refer to ”we” or ”our” or ”Vineyards AI Lab” we are referring to our New Zealand company.

Privacy policy applied scope

This Privacy Policy covers the use of personal information that you provide to Vineyards AI Lab through this website, over the phone, via email, or any other form of communication. It also applies to additional personal information about you that may become available to us when you visit our website or social media pages.

Vineyards AI Lab is dedicated to protecting your personal information. Whenever you share personal information with us, we will adhere to all relevant data protection and privacy laws in your country.

This Privacy Policy doesn't cover personal information and data handled by our services like AI Research, Solutions, and Education that we offer. When Vineyards AI Lab handles such information for our customers, we follow data protection laws and strict privacy and security rules outlined in our agreements with them.


This Privacy Policy is guided by the New Zealand Privacy Act 2020.

Personal information we collect

When you visit our website or social media pages, Vineyards AI Lab might gather personal information from you when you make requests. The information collected can include your name, company name, address, phone number, fax number, and email address, as well as contact and billing details, depending on what you share with us.

How we use personal information

Disclosure of personal information

In general, Vineyards AI Lab usually doesn't share your personal information with external organizations. However, your information may be processed by third-party suppliers we utilize, such as digital marketing and analytics service providers, as well as cloud-based application providers like Google, Amazon Web Services (AWS), and Microsoft.

The personal information you share with us will be stored in Vineyards AI Lab's internal systems, hosted in New Zealand, and/or in cloud-based applications located in other countries. Our sales and marketing teams at our head office in New Zealand may access your personal information. Vineyards AI Lab takes measures to ensure the privacy and security of your information wherever it is accessed. This includes implementing strict privacy and security obligations in agreements within our company and with third parties.

How we protect your information

Vineyards AI Lab is committed to protecting the privacy of our online visitors, and we've designed and managed this website with that in mind. To prevent unauthorised use, maintain data accuracy, and ensure proper information use, we have implemented suitable physical, electronic, and administrative procedures to safeguard and secure the collected information.

If you request us to stop contacting you for marketing purposes or if you cease engagement with us, we will respect your choice. Subsequently, we may keep your information in a list designated as 'unmarketable' to ensure that we refrain from further contact.

Your Rights

According to applicable laws, you have the right to access your personal information held by the company and correct it if necessary, with some exceptions. Depending on your country of residence, you may also have the right to access your personal information in a portable, electronic format, the right to have it erased, the right to know the third parties with whom it has been shared, and/or the right to object to Vineyards AI Lab processing your personal information. You also have the right, under applicable laws, to file a complaint with relevant data protection or privacy authorities if you believe Vineyards AI Lab is not handling your personal information following the law, and you may be entitled to compensation in such cases. If you want to exercise any of these rights, please email the Privacy Officer at privacy@vineyardsailab.com


If you are 18 years old or younger, please obtain permission from your parent/guardian before sharing any personal information with Vineyards AI Lab. We do not intentionally seek, collect, or accept information from or about children through this website. If we become aware that a person submitting personal information on our website is a child, we promptly delete the information and do not use it for any purpose, nor do we disclose it to third parties.

As we don't intentionally collect personal information about children and promptly delete any inadvertently collected information upon discovery, we usually don't retain any information about children that could be reviewed or deleted. However, if a parent requests a review or deletion of information about their child before we have discovered and deleted it, we will certainly honour that request.

Changes to our Privacy Policy

This Privacy Policy might be updated periodically, and the date of the latest revisions will be displayed on this page. If you don't agree with these changes, please refrain from continuing to submit personal information to Vineyards AI Lab.

How to contact us

If you have any questions about this Privacy Policy, you can write to Vineyards AI Lab’s Chief Privacy Officer at privacy@vineyardsailab.com


23 November 2023